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When to use plain Chat

Chat is a simple conversation with the AI: you type, it replies. It is great for quick questions, rewrites, and brainstorming when you don’t need a downloadable file or tools. For real work — documents, spreadsheets, PDFs, multi-step tasks — use Agents instead. That is the primary experience on AI Suite.
New to the platform? Start with Chat with your first Agent, then come back here if you want a lighter Q&A surface.

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Step by step

1

Open Chat

Click Chat in the menu on the left. You’ll see an empty box at the bottom, waiting for your message.
Empty chat screen with a message box at the bottom

An empty chat, ready for a quick message.

2

Type a message

Click in the box and type something simple. Try:
Write a friendly thank-you email to a customer named Sam who just bought our coffee subscription.
The clearer you are, the better the answer. More on this in Writing good prompts.
3

Send it

Press Enter, or click the send button. The AI will start typing within a second or two.
Chat showing the user's message and the AI's written reply

Your message appears, and the AI's answer streams in below it.

4

Ask a follow-up

Keep typing in the same chat. For example:
Make it a bit shorter and add a 10% discount code: WELCOME10.

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Handy things you can do with an answer

  • Copy it — hover over the answer to find the copy button.
  • Ask for changes — “make it shorter”, “more formal”, “add bullet points”.
  • Start fresh — click New chat when you change the subject.

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Prefer a file instead?

If you need a document, spreadsheet, or PDF, switch to Agents — that’s what the Core Agent is for.

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Next step

Create docs, sheets & PDFs

Back to the primary path — files from the Core Agent.