> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sundaypyjamas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plain Chat (Optional)

> Quick Q&A without files or tools — handy, but secondary to Agents on the AI Suite platform.

## When to use plain Chat

**Chat** is a simple conversation with the AI: you type, it replies. It is great for quick questions, rewrites, and brainstorming when you **don't** need a downloadable file or tools.

For real work — documents, spreadsheets, PDFs, multi-step tasks — use **[Agents](/user-guide/first-agent)** instead. That is the primary experience on AI Suite.

<Note>
  New to the platform? Start with [Chat with your first Agent](/user-guide/first-agent), then come back here if you want a lighter Q\&A surface.
</Note>

## Step by step

<Steps>
  <Step title="Open Chat">
    Click **Chat** in the menu on the left. You'll see an empty box at the bottom, waiting for your message.

    <Frame caption="An empty chat, ready for a quick message.">
      <img src="https://mintcdn.com/sundaypyjamas/s9bw5Uhxs58-xnp0/images/user-guide/first-chat-empty.png?fit=max&auto=format&n=s9bw5Uhxs58-xnp0&q=85&s=54023dc338965741e92f2a533c5c69e8" alt="Empty chat screen with a message box at the bottom" width="1440" height="900" data-path="images/user-guide/first-chat-empty.png" />
    </Frame>
  </Step>

  <Step title="Type a message">
    Click in the box and type something simple. Try:

    > *Write a friendly thank-you email to a customer named Sam who just bought our coffee subscription.*

    <Tip>
      The clearer you are, the better the answer. More on this in [Writing good prompts](/user-guide/writing-prompts).
    </Tip>
  </Step>

  <Step title="Send it">
    Press **Enter**, or click the send button. The AI will start typing within a second or two.

    <Frame caption="Your message appears, and the AI's answer streams in below it.">
      <img src="https://mintcdn.com/sundaypyjamas/s9bw5Uhxs58-xnp0/images/user-guide/first-chat-answer.png?fit=max&auto=format&n=s9bw5Uhxs58-xnp0&q=85&s=3a838705f852e23d64a9e8aa297b6b97" alt="Chat showing the user's message and the AI's written reply" width="1440" height="900" data-path="images/user-guide/first-chat-answer.png" />
    </Frame>
  </Step>

  <Step title="Ask a follow-up">
    Keep typing in the same chat. For example:

    > *Make it a bit shorter and add a 10% discount code: WELCOME10.*
  </Step>
</Steps>

## Handy things you can do with an answer

* **Copy it** — hover over the answer to find the copy button.
* **Ask for changes** — "make it shorter", "more formal", "add bullet points".
* **Start fresh** — click **New chat** when you change the subject.

## Prefer a file instead?

If you need a document, spreadsheet, or PDF, switch to [Agents](/user-guide/agents/create-files) — that's what the Core Agent is for.

## Next step

<Card title="Create docs, sheets & PDFs" icon="file-lines" href="/user-guide/agents/create-files">
  Back to the primary path — files from the Core Agent.
</Card>